Pricing for Agents

Landlord Lifetime Core is KSh45,000 once for 30 units and 10 properties. Agent Lifetime Core is KSh75,000 once for 100 units and 30 properties, for one named operator. The purchase includes ongoing access to the specified core Pro tools, updates to those included tools, standard support and one onboarding session of up to two hours. New Lifetime Core purchases do not include monthly SMS, WhatsApp, customer email or listing-boost credits. Buy those as needed. Extra capacity and higher-tier upgrades are recurring purchases. Your underlying Lifetime licence remains when a paid upgrade ends. Existing Lifetime buyers keep their original purchased terms.

Individual Agent plans, including Lifetime Core, are for one named operator. Tenant portal users are separate. Choose an Agency plan for staff accounts, team permissions, branch management and shared assignments.

Yes. Eligible plans offer monthly capacity packs with a published maximum. Each unit pack also adds the same number of property, tenant and basic tenant portal slots. Packs increase capacity only: messaging allowances, staff seats and tier features stay the same. Request a quote in My Subscription; Pangoni activates the pack after verifying payment. Additions are prorated to your monthly capacity date and cannot extend beyond the underlying paid subscription term. Renewals require payment, including for Annual and Lifetime accounts; there is no automatic debit.

For new plans, each independently rentable unit or bed counts, whether occupied or vacant. Only units archived through Pangoni after their tenancy and lease activity is closed stop counting. Reactivation requires available capacity. Existing contracts retain their agreed counting rules.

The extra capacity ends on its paid-through date. Existing records are retained. If you are over your allowance, adding or reactivating units is blocked until you renew capacity, upgrade or archive eligible units. Save a lower renewal quantity to reduce future capacity; this does not shorten an already paid term.

On plans with lease management, generate a PDF or email a secure document link to a tenant using available email credits. New PDFs on non-Enterprise plans include a Powered by Pangoni watermark. Enterprise includes unbranded generated PDFs and editable Word exports of unsigned leases. Existing uploaded originals and signed records keep their original contents.

Yes. Every tier includes a free basic exit archive of your lease records and existing documents, including after ordinary subscription expiry. Paid Word generation, custom migration assistance and advanced bulk tools are separate. Download links expire for security; the export screen shows the expiry date.

Basic tenant portal access is included with paid unit capacity on new plans. Tenant access is separate from staff seats. There is no additional per-tenant portal charge for that included capacity.

Existing purchased contracts and credit balances retain their agreed terms. The revised offers apply to new purchases. Review any change of contract with Pangoni before switching. Unused paid capacity must be reconciled before a tier change.

Displayed plan and capacity prices are before VAT. The quote shows the applicable VAT and total before payment. Usage-pack checkout shows the amount payable for that pack.