Introduction
Welcome to Pangoni, a comprehensive property management solution offering a range of services including book keeping, online rent collection, property advertising, maintenance requests and more. This document outlines the terms and conditions governing your use of our services.
Acceptance of Terms
By accessing and using Pangoni, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
User Registration and Accounts
To access our services, users are required to create an account by providing a valid email address and/or phone number.
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
User Conduct and Responsibilities
Users of Pangoni are expected to engage in activities with accuracy, honesty, and professionalism, and must comply with all applicable laws.
Prohibited actions include, but are not limited to, posting inaccurate or misleading information, engaging in illegal activities, discrimination, spamming, infringing intellectual property rights, sharing sensitive information without consent, and engaging in harmful or dangerous activities.
Content and Data Handling
User-generated content, such as images, is stored on our secure servers. We are committed to protecting your data and respecting your privacy in accordance with our data handling policies.
Posting and Promoting Properties
- As part of our service, we may post and promote properties on our marketplace at our discretion. This includes the right to choose which properties to feature without requiring explicit consent from the client for each individual posting.
- We ensure that all property postings adhere to applicable laws and respect the privacy and rights of property owners. Our selection process for featuring properties is guided by criteria such as property quality, relevance, and user interest.
Intellectual Property
Users must respect the intellectual property rights of others. Any use of third-party content on our platform is subject to the terms of this agreement.
Liability and Disclaimer
Pangoni assumes responsibility for service availability, data security, data backup, and compliance with applicable laws.
However, we disclaim liability for the accuracy of information, content from third-party links or services, and provide no warranty for our services. Users agree to use our services at their own risk.
Dispute Resolution
Any disputes arising from the use of our services will be resolved through arbitration, as per our arbitration clause.
We also encourage an internal dispute resolution process before proceeding to arbitration.
Indemnification
You agree to indemnify, defend, and hold harmless Pangoni, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms of service, your use of the platform (including negligent or wrongful conduct), or your violation of any rights of a third party, or any other liabilities arising out of your use of our services, or the use by any other person accessing the service using your account and/or your personal information.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Pangoni, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- your access to or use of or inability to access or use the service;
- any conduct or content of any third party on the service;
- any content obtained from the service; and
- unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
No Warranty
The service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Pangoni is a distributor and not a publisher of the content supplied by third parties; as such, Pangoni exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided through or accessible via the service. Without limiting the foregoing, Pangoni specifically disclaims all warranties and representations in any content transmitted on or in connection with the service or on sites that may appear as links on the service, or in the products provided as a part of, or otherwise in connection with, the service, including without limitation any warranties of merchantability, fitness for a particular purpose, or non-infringement of third party rights.
Amendments and Notifications
We reserve the right to amend these Terms of Service at any time. Users will be notified of any changes via email.
Jurisdiction and Legal Compliance
These Terms of Service are governed by the laws of Kenya. Users agree to comply with all local laws and regulations in their use of our services.
Termination and Account Cancellation
Users may terminate their accounts at any time. Upon termination, we will inform users about the handling of their data.
Pangoni reserves the right to terminate access for users who breach these Terms of Service, fail to comply with legal requirements, or pose security concerns.
Contact Information
For support or legal inquiries, please contact us at legal@pangoni.io