Fewer late payments, without the chasing
Kenyan landlords lose more to missed rent than to any other admin failure. Most of those missed payments aren't deliberate — tenants forget, the due date slips past payday, or the M-Pesa sits in the tenant's head as a thing they'll do tomorrow. Automated rent reminders fix that without you lifting a finger or straining the landlord-tenant relationship.
Pangoni sends the right message on the right day through the channel your tenant actually reads, and stops sending the moment the M-Pesa payment lands. You get paid on time; your tenant gets a gentle nudge instead of an awkward phone call.
Triggered off the invoice due date
The reminder ladder runs per lease so multi-unit landlords don't need to configure each tenant by hand.
M-Pesa payment aware
A paid tenant doesn't get reminded. The moment Pangoni reconciles the M-Pesa payment, the reminder ladder for that lease is stopped for the month.
Multi-channel: SMS, email, WhatsApp
Primary SMS (what Kenyan tenants actually read), email for receipts and statements, WhatsApp coming via our WhatsApp Business integration.
Habari Jane, hii ni reminder kuhusu rent ya Apt B4 — Ksh 25,000 inaanza tarehe 1 Apr. Lipa kwa M-Pesa Paybill 247247, Acc: B4. Asante. — Kamau Properties
The schedule that actually works
Based on what Kenyan landlords typically see work — edit it per property or per tenant if your tenancy agreements run differently.
3 days before due
A gentle heads-up with the M-Pesa Paybill and the account number. Most tenants pay on this reminder alone.
On the due date
A same-day reminder with payment instructions. If the tenant has already paid and Pangoni has reconciled, this reminder doesn't go out.
1 & 3 days after
Firmer reminders for tenants now in arrears. Tone shifts from friendly to factual — with a late-fee warning if your lease has one.
7 days after
A formal arrears notice, logged as part of the paper trail you'd need if the matter ever reached the Rent Tribunal.
14 days — escalate
The system escalates the matter to you (the landlord) or to your property manager with a full payment history, so the next conversation is informed.
Payment confirmation
As soon as reconciliation runs, the tenant receives an automated receipt — and the reminder ladder stops cold for that month.
Your schedule, your language, your tone
Every landlord runs their book a little differently. The reminder ladder above is the default — override any step per property or per tenant when it doesn't fit.
English or Swahili
Pick the language that lands — or mix. Templates support both.
Quiet hours
No reminders at 02:00. Set the window you want SMS sent in.
Per-property overrides
Student hostels on quarterly billing? Commercial tenants on 30-day terms? Different ladders per building.
Your brand voice
Edit templates to match how you actually talk to your tenants. Firm or friendly — your call.
Sample configurations
Live in three steps
Add your property
Upload units, tenants, lease terms, and rent amounts — by spreadsheet or one-by-one.
Pick your reminder ladder
Use the default or customise. Edit templates in English or Swahili. Set quiet hours.
Activate & walk away
Reminders run automatically from the next invoice cycle. Payment reconciliation stops them when tenants pay.
Pairs well with
New to automating reminders? Read our practical guide: How to set up automated rent reminders for tenants (2026).
Cut late payments this month
Turn on automated rent reminders and stop chasing tenants over WhatsApp.