Pangoni for property management organisations
A 2,000-unit book is not a 20-unit book with more rows in it. It has branches, staff turnover, approval chains, landlord clients who each need their own account, and a migration that cannot take the business offline.
Built around organisational complexity, not unit count
Property management companies, multi-branch agencies, and organisations managing property on behalf of other owners — where the hard problems are structural rather than volumetric. It is the same platform underneath, not a separate enterprise edition.
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You run more than one branch or trading name
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Several people touch one portfolio and should not all see the same things
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You owe a monthly account to landlords who are not your staff
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Month-end reconciliation is a rebuild rather than a review
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Changing systems has been postponed because migration looked too risky
How do you separate branches, staff and clients?
Access is structural, not a matter of trust. Branches separate by workspace, people separate by role, and every action is recorded.
Workspaces per branch
Run each branch, region or trading name as its own workspace, with consolidated reporting across all of them. Pro includes 3; Enterprise removes the limit.
Role-based access
Agents, accountants and caretakers get scoped permissions. Landlord clients get read-only visibility of their own properties — and nothing else.
Activity log
Every action recorded with who did what and when, so accountability survives staff turnover and disputes have a record behind them.
Seats that scale
Starter includes 3 agent seats, Pro includes 10, Enterprise includes 25 staff seats. Additional seats require a written quote. Additional Pro seats are KSh 600/month.
How do you keep every landlord client's account clean?
Your reputation with owners rests on the monthly account being right and arriving without being chased. Pangoni generates it rather than assembling it.
Funds move between the tenant and your own M-Pesa Paybill or Till. Pangoni never holds your money.
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Owner statements per landlord client Rent collected, arrears, expenses, fees and amounts due, produced automatically. From Agency Pro.
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Trust accounting per landlord client Each owner's funds tracked separately rather than pooled and unpicked at month end. Enterprise.
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Automatic M-Pesa reconciliation at volume Every tenant has a Paybill account reference, so payments post to the right unit and owner without manual matching.
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Commission tracking per agent Payouts calculated from the same records as the statements.
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eTIMS-ready invoicing Exportable records for KRA filing and your own accountant.
Moving an existing book, and fitting your systems
Migration is the reason most organisations postpone changing systems. Pangoni's team does the data entry rather than handing you an import template.
Whole-book migration
Send whatever you hold — spreadsheets, a PDF rent roll, M-Pesa records, or an export from your current platform. Every property, owner, tenant, lease and balance is imported for you. Scope, cost and timing confirmed before work starts.
API and webhooks
A RESTful API with 200+ endpoints, OAuth2, SDKs and real-time webhooks. Read-only API on Agency Pro; full API plus webhooks on Enterprise.
Accounting systems
Sync to QuickBooks Online, Zoho Books and Tally without double entry, with Xero and Sage in beta. Export to Excel, PDF or CSV.
Your brand, not ours
White-label reporting and a custom domain on Enterprise, so owner statements and the tenant portal carry your agency's brand.
How is our data protected?
Data is encrypted in transit and at rest using AES-256, with automated daily backups and multiple redundancies. Access inside your account is governed by the roles you assign, and every action is recorded in the activity log.
For a full security review — hosting, retention, production access and incident handling — contact the team and we will work through your security questionnaire.
What support does an organisation get?
Agency Pro includes email and chat support. Enterprise adds a dedicated success manager and SLA-backed support.
Specific response-time commitments are set out in the Enterprise agreement — ask for them during procurement and we will provide them in writing.
Published, not quote-gated
Eligible recurring plans offer a 45-day free trial; Lifetime Core purchases have no trial. Multi-year prepayment is available on Enterprise.
Starter
For small agencies taking their first step out of spreadsheets.
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3 agent seats, 1 workspace
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50 properties, 150 units
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Commission tracking per agent
Pro
For established agencies professionalising operations.
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10 agent seats, 3 workspaces
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300 properties, 500 units
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Owner statements, read-only API
Enterprise
Pangoni as your platform, not your tool. Custom pricing from this point.
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25 staff seats & 5 workspaces
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Trust accounting, white-label
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Full API; dedicated support quoted separately
All prices exclusive of 16% VAT. Full agency pricing →
Frequently asked questions
New Agency Enterprise contracts include 2,000 units, 25 staff seats and 5 workspaces. Additional unit packs can raise capacity to 4,000 units; additional staff, workspaces and SLAs require an agreed scope and quote. Agency Pro includes 500 units, 10 staff and 3 workspaces. Existing customers retain their purchased terms.
Access is role-based. Agents, accountants and caretakers get scoped permissions, landlord clients get read-only visibility of their own properties only, and every action is written to an activity log showing who did what and when. Financial approvals stay with the roles you assign them to.
Yes. Owner statements per landlord client are included from Agency Pro, and Enterprise adds trust accounting per landlord client, so each owner's funds and monthly account are tracked separately rather than pooled and reconciled by hand at month end.
Yes, on Enterprise. White-label reporting and a custom domain are included, so owner statements and the tenant-facing portal carry your agency's brand.
Pangoni's team imports every property, owner, tenant, lease and balance from whatever format you already hold — spreadsheets, a PDF rent roll, or an export from your current system. We confirm scope, cost and timing before work starts. Standard onboarding and custom data migration are separate services.
Yes. Pangoni exposes a RESTful API with over 200 endpoints, OAuth2 authentication, SDKs and real-time webhooks for property and tenant updates. Agency Pro includes read-only API access; Enterprise includes the full API plus webhooks.
Agency Pro includes email and chat support. Enterprise adds a dedicated success manager and SLA-backed support. Specific response-time commitments are set out in the Enterprise agreement — ask for them during procurement.
Data is encrypted in transit and at rest using AES-256, with automated daily backups and multiple redundancies. For a full security review — hosting, retention, access control and incident handling — see how we protect your data, then contact the team and we will complete your security questionnaire.
Talk to us about your portfolio
Tell us how many branches, owners and units you run, and what you are moving from. We confirm scope and migration before anything is committed.